If you're not under warranty, the Genius will give you a quote for the cost of a repair. Extensions- Cisco Web X Extension (for Doctor web visits) and Webroot Web Threat Shield and this is locked 3. I have done everything you suggested and the problem still persists. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. In reply to AdityaRoy's post on MaHey Aditya, thank you for the help. Genius Bar appointments always include free diagnosis.When you arrive, go to the Genius Bar to check in for your appointment.(Editor's note: I'm a former Apple tech and we're not exaggerating - please, do yourself a favor and make an appointment first!) Apple Stores are extremely busy, and if you don't have an appointment, you may have to wait for hours or end up being turned away. Visit Apple's website to make a Genius Bar appointment before you go into the store.How To Repair Your iPhone At The Genius Bar Inside Your Local Apple Store Alternatively, call 1-800-MY-APPLE (1-80) to set up a repair.Visit Apple's support website to begin the online mail-in repair process.How To Repair Your iPhone With Apple's Mail-In Service Click Restore and follow the on-screen prompts to DFU restore your iPhone.Your iPhone appears in iTunes or Finder, it's in DFU mode!.Release the volume down button when your iPhone appears in iTunes or Finder.After five seconds, release the side button, but continue to hold the volume down button. ![]() When the screen turns black, press and hold the volume down button while continuing to hold the side button.Press and hold the side button until your iPhone's display goes black.Press and release the volume down button.Press and release the volume up button.Open iTunes (on PCs or Macs running macOS Mojave 10.14 or earlier) or Finder (Macs running macOS Catalina 10.15 or newer).Watch our step-by-step DFU restore guide on YouTube, or follow the steps below: Click the circle next to Back up all of the data on your iPhone to this Mac.Īpplies To: iPhone 5,iPhone 5S,iPhone 5C,iPhone 6,iPhone 6 Plus,iPhone 6S,iPhone 6S Plus,iPhone SE,iPhone 7,iPhone 7 Plus,iPhone 8,iPhone 8 Plus,iPhone X,iPhone XS,iPhone XS Max,iPhone XR,iPhone 11,iPhone 11 Pro,iPhone 11 Pro Max,iPhone SE 2.Connect your iPhone to your Mac using a charging cable.When the backup is complete, you'll see the time and date updated under Latest Backup.īackup Your iPhone Using Finder (Macs Running Catalina 10.15 or newer).Click Back Up Now to backup your iPhone.Click the circle next to "iCloud" or "This computer" to select whether you want to backup your iPhone to iCloud or your computer.Click on the iPhone icon in the upper left hand corner of iTunes. ![]()
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